The trip receipt, route, driver profile, and any in-app report
Rideshare incidents in Puerto Rico
The trip ended. The evidence should not.
A visitor injured during a rideshare trip generally leaves Puerto Rico before the incident is fully documented by local authorities. Preserve the trip record and begin a local review while the incident details are still available.
Rideshare claims
Situations that may require a local review
- A collision while riding as a passenger
- An unsafe pickup or drop-off
- A pedestrian or cyclist incident involving a rideshare vehicle
- An injury while entering or leaving the vehicle
- A serious safety incident connected to an app-based trip
Your trip record matters
Keep the records you already have.
Do not delay your first contact because something on this list is missing. Begin with what is available and identify what may still be obtained.
Screenshots of the trip and all platform communications
Photographs or video of the vehicles, location, and visible conditions
Police, emergency, medical, and insurance records
Names and contact information for witnesses
Receipts for medical care, transportation, lodging, or changed travel
From Puerto Rico—or after you return home
Tell us what happened while the details are still available.
Complete the intake form (787) 368-7901
Submitting information does not create an attorney-client relationship. Do not send confidential information until representation and any required conflict review are confirmed in writing.